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Frequently Asked Questions

Comprehensive Answers

What conditions do you treat?

We currently offer treatment of a wide range of behavioral and emotional disorders, including but not limited to: 

Mood Disorders

 -Depression, Bipolar Disorder, Adjustment disorder, Mood disorders during Pregnancy and Post-partum

Anxiety Disorders
 -Generalized anxiety disorder, Panic disorder, Social anxiety disorder, Obsessive compulsive disorder, trichotillomania and excoriation disorders

Psychotic Disorders

Eating Disorders

Attention Deficit Disorder (ADHD)
Post Traumatic Stress Disorder (PTSD) -- especially combat-related! 


Do you currently accept insurance?

We are now accepting some Anthem/BCBS, Cigna, UnitedHealthcare, and Medicare insurance plans. We do not accept Medicaid plans. Please contact us to see if your plan is eligible.

 We do not currently accept other insurance plans. We accept credit/debit, cashier's check, or exact change payments. However, we are actively working on contracts with other insurance companies and will update you and this site when we are able to accept insurance. 
We are considered "out of network" for insurance companies at this time. We can, however, offer you a superbill, which you can then use to request reimbursement from your insurance company.  Click here to learn more about superbills. Be sure to check with your insurance company to see if this may be an option for you.

What are your current fees?

Contact our office for information pertaining to our fees at 540-306-4359. All fees are due upon time of service. We accept exact change, cashier's check, or credit/debit cards. Credit/debit card must be on-file before an appointment is made. Note, there may be additional fees for paperwork or letter written outside of a session. 

How long does each appointment last?

Typically, an intake evaluation will take anywhere from 50-75 minutes. Follow-up appointments typically run 20-25 minutes in length. This is not including the check-in process and any paperwork that may be required prior to your checking in.

Do you provide telemedicine services?

Yes! Although your initial intake appointment will need to be in-person, we do offer telemedicine follow-up appointments through multiple platforms. Your psychiatrist will speak with you about potential options during your appointment. 
Telemedicine can provide many patients with more discretion, convenience, and safety in the time of COVID-19 as they are not required to visit the psychiatry clinic for the appointment as it can be conducted through a computer, tablet, or even a mobile phone! This is also an option during bad weather days that may make it difficult for some to travel to the office for care. 

What is your cancellation/no-show policy?

Cancellations must be requested within 24 hours of your appointment time. If you fail to cancel your appointment or do not show, your credit/debit card will be charged half the appointment fee. This charge must be paid before you will be rescheduled for a follow-up appointment.  Reasonable excuses will, of course, be considered, and the fee can be waived at our discretion. Documentation will likely be required.
Your appointment time is reserved specifically for you. A pattern of missed appointments can be a hindrance to your care and may be grounds for termination of care.

Can you see children or adolescents?

At this time, we are currently seeing patients, who are 18 or older.

What is your policy on controlled substances?

While Dr. Thomas is certified to prescribe Suboxone, this is not a service we are currently providing. 

This clinic is strictly monitored under the DEA. Controlled substances will only be prescribed during an appointment. These medications are not started by request, and they will only be started if found to be a good fit for a patient's treatment plan. Random drug screens will be required for those prescribed controlled medications. 

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